General information

  • Office hours are Monday to Friday, 9 am to 2 pm AEST.
  • In case I’m unavailable during these times please leave a message as I usually respond within 24 hours.
  • If you have a session scheduled after hours and need to communicate, don’t worry, I’ll keep in touch with you.

Optional add-ons!

Before your session

  • Extra people/pets: $30 each
  • For sessions with set durations, extra consecutive time: 30 minutes $200, 60 minutes $350
  • Weekends & Public holidays: $200
  • Travel: up to 30 minutes of return travel from Noosa is included, and per hour thereafter is $100. Interstate and International travel is individually quoted
  • A second photographer: $350 per hour of coverage
  • In-house maternity gowns are $30 each: (white chiffon open front, plain white gown, dusty pink gown, black chiffon open front, black short-sleeve top + chiffon skirt, and black long-sleeve top + chiffon skirt)

After your session

  • Additional digital images are priced separately. Small package extras = $60 each, Simple package extras = $50 each, Signature package extras = $40 each, Stunning package extras = $30 each, Storytelling package = $20 each, Black and White conversions: are $10 each, except in the Showcase package, where they are included.
  • Package upgrades: An upgrade equals the difference in package costs, excluding any fees paid for extra people. It offers a cost-effective alternative to purchasing individual images.
  • Extra photoshopping: should you require additional retouching to your already edited images such as the softening skin or wrinkles, removal of flyaway hairs, stains, or footprints $30 per photo. For more detailed work such as body reshaping $50 per photo
  • Expedited digital delivery: within 7 days is $100, 3 days $200, and 48 hours $300

After your session

  • Gallery: 14 days hosting is included, thereafter $25 per week until final orders are placed. Once a gallery expires the images will be removed from my server. To reinstate a new gallery is $100
  • A custom mobile app: featuring your chosen images for $150
  • Prints: Prints are optional and available for purchase within your gallery
  • Shipping/handling: Calculated within your gallery and will vary according to the weight, size, and delivery location. Expedited shipping is individually quoted

 

Photography experience expanded – a deeper dive

  • Packages: Selecting a package upfront allows me to understand the project’s parameters. It also gives you the chance to make decisions based on your commitment level and provides flexibility to reconsider after reviewing the final results.
  • Prices: Packages are inclusive of a booking fee, expert editing, a private online gallery displaying the beautifully edited images from your session, and the convenience of handpicking and downloading your favourites from the comfort of your own home.
  • Booking is easy: For your convenience, a proposed quote will be sent to you shortly. To initiate a booking, click the “accept” button, complete a quick pre-session questionnaire, and sign a contract. Once your deposit settles, you’ll receive a useful welcome guide including location suggestions, scheduling details, and tips on what to wear and we can begin planning your session!
  • Number of images: As a standard practice, I usually deliver 2 to 3 times the quantity included in your selected package, ensuring a generous selection for you. If you anticipate wanting more images, it’s advisable to consider a larger package when booking. This ensures we allocate sufficient time to achieve the results you desire.
  • Session duration: The length of our session is typically based on your chosen package. For example, if you opt for a 10-image package it may only take 20 minutes, but if you want 30 or more images we may require an hour or more to ensure we have sufficient time to capture all your beautiful moments. Rest assured, the duration is meant as a guide rather than a strict time pressure.
  • Before your session: As your session day approaches, we’ll chat via phone or email to discuss the session duration, location, time, and finer details. Please be aware that I’ll need to take into account the weather conditions before offering a recommendation. Keep reading for further details.
  • During your session: You’ll arrive 10 minutes early and we’ll capture lots of beautiful images. I like to capture genuine moments as they happen and without staging them but I also understand the importance of portraits. I’ll guide you to capture what’s important to you and bring joy to your heart.
  • After your session: You can anticipate a sneak peek on my socials shortly after your session. While this preview can be an exciting way for both of us to see a glimpse of the results, please keep in mind that they are provided as a courtesy and might take a bit of time. Please note, that until you’ve completed your selections, you do not have permission to save or copy the images however you may share using appropriate crediting.
  • Editing: Following the preview, I’ll curate a selection of images that best showcase your session as well as edit and enhance the images with exposure and colour correction.
  • Viewing images: Within 1-2 weeks you’ll receive an invitation to access your private online gallery. If you haven’t received any updates from me within that time, please check your junk folder, as I always deliver the gallery before the deadline.
  • Choosing favourites: It is important to confirm the images you want within the initial 7 days. Not making selections within this period may lead to delays, and a weekly fee of $25 will be applicable until orders are completed.
  • Extra’s/package upgrades: You have the option to stick to your initial number of images in your package, purchase additional images, or consider upgrading to another package. Likewise, should you seek additional enhancement for your already edited images, I offer both Lite and Premium services. Clearly outline your requests in your final order form, enabling me to assess their feasibility and provide an invoice accordingly.
  • Downloading: I’ll carefully review the images you’ve ordered, and if needed, I’ll apply additional enhancements, like removing any bystanders on the beach. Once done, I’ll provide you with a download link.
  • Extended hosting: Once you’ve successfully secured your image files, I’ll happily reactivate your gallery for an additional three months, in case you decide to order prints.
  • Prints and products: The session fee does not cover prints and products, but if you desire, you may conveniently purchase them through your online gallery which is linked with some of the world’s leading print labs. Opt to pick them up at my studio, or have them delivered to your doorstep, it’s a simple and hassle-free process! I’m available to offer expert advice and would be honoured to assist you in selecting the best print solutions to match your style. Alternatively, you can choose to use a professional-grade print vendor of your preference. However, note that I do not grant permission to use high-resolution images at major chain stores like Officeworks or Harvey Norman, as their quality may not do justice to the beautiful images we create.
  • Archiving: After 3 months, your gallery and images will be removed from my server and archived. After removal, and if you ever need to access your gallery again, a rehosting fee applies. To avoid additional charges, kindly prioritise your selections, downloads, and orders. This timeline is in place to ensure a swift and smooth experience for everyone.
  • Booking fee: To secure my photography services and reserve your date, a session/booking fee is required. It is deducted from the total package price and is non-refundable, yet transferrable if available. The session fee applies to all bookings and is necessary for me to commit to attending your session and holding the date for you. I do not make other reservations during this time, so if you cancel or do not show up, the session fee will be considered liquidated damages to compensate for any loss of business.
  • Contract: The contract serves a dual purpose: first, to secure your consent for photography, and second, to guarantee the delivery of my promised services. It also underscores my commitment to prioritising the safety and security of both you and my small business. You can access the agreement through your client portal, and if you need more information or clarification, feel free to ask before signing.
  • Rescheduling or cancellations: In the event of a need to reschedule due to factors like weather or illness, you may, if possible and subject to availability, transfer the deposit to a future session within a reasonable timeframe. If cancellation becomes necessary, please do so promptly to open up the date for potential bookings. Refer to the details below for applicable fees.
  • From start to finish: I’m committed to ensuring you have an exceptional experience. I am passionate about capturing your unique story as well as providing you with stunning images and works of art!

When to book

  • I’m holidaying in Noosa, when should I book? To begin planning your photo session, the first step is to set your travel dates, book transportation, and accommodation, and purchase tickets or flights. Once you have these details, please contact me as soon as possible to check my availability and start planning. I typically book 1-6 months in advance, so the sooner you reach out, the better. It’s best to reserve a date early in your stay or visit to ensure we have time to reschedule if needed due to weather or unforeseen circumstances. I don’t recommend leaving the photo shoot until the end of your visit. If you’re planning to have photos in time for Christmas, please plan to have your shoot done by September and your images available for ordering by early October at the latest.
  • I’m having a baby, when should I book? Maternity photography sessions should be scheduled between 32-36 weeks of pregnancy. It is recommended to book a session after your 12-week scan. Newborn photography sessions are dependent on when your baby is born, and the exact date may be unpredictable. Therefore, we will tentatively reserve a session around your estimated due date, and once your baby arrives, a quick text from you will allow me to provide you with a few date options.
  • I’m proposing or getting married, when should I book? It’s recommended to book your session as soon as possible! I only have four spots available per month and they tend to fill up fast. So don’t wait, reserve your date today!!

Locations

  • My focus: The Noosa and Sunshine Coast regions, particularly around 4567 are my focus. If you’re thinking about sessions outside this zone, don’t hesitate to get in touch. I’m super excited about the idea of discovering new places with you!
  • Your Home: I am available to come to your home and take stunning photos that capture precious moments in your personal space. These sessions are not equipped with any props, blankets, or studio equipment, but rather focus on documenting a typical day in the life of you and your loved ones. The outcome is a set of journalistic-style photographs that preserve the essence of your family.
  • Airbnb’s, Hotels & Resorts: To ensure the safety and comfort of other guests, professional photographers are not typically permitted to take photographs at rental properties.
  • Studio: I offer a private, purpose-built residential space specifically designed for maternity or newborn. The studio is equipped with ducted heating and cooling, plenty of natural light, and a variety of gentle fabrics and props to ensure a calm, hygienic, and safe atmosphere for your photo session.
  • Outdoors: These sessions provide the perfect opportunity for everyone to relax, spread their wings, and move freely. The photographs are generally journalistic in style, capturing candid moments in a natural setting.
  • Beach locations: Many clients journey from distant places to enjoy vacations in Noosa or the Sunshine Coast, so I often recommend photo shoot spots that showcase the stunning coastal scenery. The specific location will be selected based on your preferences, along with considerations like tide times and wind conditions. As the day draws near, I’ll keep a close eye on the weather forecast and provide you with my expert recommendations.
  • Rural locations: Regardless of where we go, I want it to be meaningful for your family and a place where you enjoy spending time together.
  • Wedding and event locations: Over the years, I’ve photographed a wide range of locations. If you need any suggestions or recommendations, please feel free to contact me.
  • Do you travel? Absolutely! I have photographed in various locations around the world, and I’m always excited to visit new and exotic places. Whether it’s on the coast, in a rural setting, at your home, or a wedding venue. I am open to traveling anywhere for a photo shoot. Throughout my career, I have had the privilege of capturing families in a variety of stunning locations, including Brisbane, Sydney, Melbourne, Tasmania, Adelaide, Western Australia, Turkey, Greece, China, Brazil, Chile, Hawaii, Fiji, Africa, and New Caledonia, to name a few. I have also captured special moments in a wide range of settings, such as homes, hospitals, theaters, vineyards, orchards, churches, fields, barns, alleys, tunnels, beaches, rivers, and lakes.
  • Travel fee: Locations that are within 30 minutes of travel distance from Noosa do not incur any additional travel fees. However, for places that are farther away, there will be a fee charged.
  • Travel & Group bookings: In case you know someone who lives near your town and is also interested in booking a session with me, you both can share the travel fee. Additionally, if there are four or more bookings from the same area, I offer a significant discount on the travel fee. I would be delighted to create a customized package to fit your plans. The invoice will include accommodation and travel expenses, so you won’t have to worry about anything. If your desired location is on my bucket list, you may even receive an incredible deal!

Times

  • What time will the session be? Appointments are required for all photography sessions and they are exclusively scheduled during daylight hours.
  • Outdoor sessions: Unless you specifically book a weekend, sessions are scheduled for weekdays (Monday – Friday). I highly the late afternoon, before sunset when the sun is low and the light is golden and soft. Other session times are available upon request, and I am flexible and willing to accommodate your preferences wherever possible.
  • Studio sessions: Are always scheduled for weekdays (Monday – Friday), with session times typically between 9 am and 10 am when babies are at their sleepiest.
  • Wedding sessions: Are typically scheduled on weekends, but I also welcome weekday bookings. Due to high demand, I recommend reserving your date well in advance.
  • Late arrivals: each package includes a 20-minute buffer beyond the scheduled session duration. I plan to be at the location 10 minutes ahead of time, prepared for your arrival, and will wait for up to 10 minutes after our agreed-upon time. Should you anticipate a delay exceeding 10 minutes, kindly inform me via text. In such instances, a $25 fee late fee applies. Failure to notify me of your delay or absence within the 20-minute grace period will result in session cancellation, and the booking fee will be forfeited.

Picnic Proposals

  • If you’re seeking a memorable picnic proposal combined with professional photography, rest assured that you’ve come to the right place!
  • Over the past decade, I’ve had the privilege of cultivating a strong partnership with Noosa Picnics and Sunshine Coast Picnics. Our expertise is unmatched, and we take great pride in delivering exceptional experiences for our clients.
  • Upon booking, you’ll receive comprehensive information on how the picnic proposals and photography typically work, along with straightforward steps to guide you toward achieving your desired results. This guidance is carefully crafted to prevent any disruptions to your surprises through unnecessary phone calls. If you prefer to discuss your needs directly with me, we can easily schedule a confidential call at your convenience to ensure utmost discretion.

What to wear

Your Story – Your Way!

  • Before your session: To ensure you are getting what you want and to manage expectations effectively, it’s wise to list the specific images included in your package in the booking form beforehand. For instance, if your package includes 10 photos, feel free to specify each one (Images 1-10) and who will be featured in each (List names). Below are examples of the types of photos you might enjoy. Alternatively, trust my expertise to plan the session for you. Either way, you can expect a diverse range of shots every time.
      • Traditional Poses: Everyone looking at the camera. The entire extended family, grandchildren, grandparents, grandparents with grandchildren, grandparents with each grandchild, individual family portraits with grandparents, individual family portraits, mum and dad, mum and kids, dad and kids, mum with each child, dad with each child, children together, grandparents with their adult children, individual portraits, etc
      • Candid Moments: Interactions, walking together, laughing
      • Creative Shots: Fun and creative poses or activities involving everyone
  • During your session: We’ll begin with your priority shots as well as any images with children. I’ll be there to guide you as well as offer my expertise for different scenarios as well as offer suggestions according to the dynamic of the day. As we go, and if there’s something specific you’d like to capture, just let me know—I’m all ears!
  • Families: I’m dedicated to covering as much as I can during our time together. Amidst the portraits, we’ll also capture those precious candid shots that truly reflect the spirit of your family.
  • Individuals or Couples: I’ve got some fantastic ideas up my sleeve, but I’m also open to your suggestions. This session is all about you, after all!

Editing

  • What’s involved in the post-processing/editing phase? Following your shoot, I’ll curate a selection of images and apply adjustments, such as correcting exposure, enhancing contrast, and balancing white levels. Once you’ve made your selections and I’ve received your final order form, I will go through each photo in detail and with a focus on removing any distracting elements, like people or temporary objects. In some cases, I may selectively remove footprints from the sand. However, please note that this is not applied to every image and will be done only if necessary to achieve the aesthetic style of my brand.
  • Can you photoshop me? While I have the skills to do extensive retouching, it does not align with my natural and authentic style of photography. My goal is to capture you and your loved ones as you are, without relying on filters or artificial enhancements. The purpose of our session is to create meaningful memories and connections, free from the pressure of appearances. Your family and children will appreciate these photos for the moments they capture, not the way you look in them. I focus on capturing connections, not producing high-end fashion shoots. I believe that you are beautiful just the way you are, and I encourage you to relax and enjoy our session together. However, if you would like further editing on your already-edited photos, I do offer this service for a fee per photo. You can contact me directly through your online gallery to discuss your specific requirements.
  • Lite Retouching: The extra fee includes the removal or smoothing of flyaway hairs, removal of distracting elements (footprints in the sand), reduction of sunburn or fake tan, further colour correction and contrast, and sky enhancement (not replacement).
  • Premium Retouching: The extra fee includes the removal of acne, eczema, scars, birthmarks, tattoos, double chins, removal or softening of wrinkles & undereye bags/wrinkles, extreme sunburn/tan line, acne, clothing tags, clothing stains, clothing logos, removal, enhancing or reducing the appearance of makeup, removing/reducing the appearance of balding, body re-shaping (liquifying), whitening teeth, creating a composite image (merging photos). Just to name a few!
  • Do you offer express delivery? I provide expedited service for an additional fee. This service guarantees delivery within 48 hours, 3, or 7 days. Please note that I only accept two express delivery requests per month.

Digital images

  • How many images will you take during the session? During each session, I capture a considerable number of images. However, I carefully go through the images and eliminate duplicates, blurry shots, and any other photos that don’t meet my standards during the culling process. This ensures that you receive only the best and most impressive photos from your session while maintaining my reputation for excellence. Typically, I produce over 60 high-quality photos for each hour of coverage.
  • Will I receive digital files? Yes, you will receive digital files with all of my packages. I offer both high and low-resolution digital files, as well as a personal-use print release. These digital files are accessible through your personalized online gallery, and you can download them directly to your computer. Please note that high-resolution files are specifically sized for printing purposes only and are not suitable for web or social media use. These files are saved at full capacity as JPEGs at 300 DPI and in the sRGB color profile. On the other hand, low-resolution files are ideal for email, web, and internet use but are not suitable for printing. They are saved as JPEGs at 2048px and in the sRGB color profile.
  • Can I see or get the original raw files? Clients may occasionally request RAW files as they believe they are of superior quality or have been advised to do so. However, RAW files are not finalized products and cannot be used as such. As an artist, my creative process involves editing and transforming the raw data into a usable file format, which is just as important as capturing the image with my camera. This process reflects my artistic style and ensures the highest quality results for my clients. Furthermore, it is not possible to create prints directly from RAW files, as photo labs require JPEG files. Therefore, all images displayed on my website, as well as those in our albums and wall prints, are produced from edited and finished JPEG image files, not raw files. For this reason, I do not offer RAW/NEF files or unedited photos for sale or distribution.
  • Copyright: The photographs taken during your session are the original work of Rebecca Colefax and her studio, which means that they retain the copyright for all images captured. Your contract includes a Creative Commons License which allows you to reproduce and distribute the material in its original form, in any medium or format, for personal, non-commercial purposes only and with proper credit given to the creator. If you intend to use the photographs for anything other than personal use such as commercial – merchandise, online advertisements, books, competitions, or for your business, you will need to obtain written permission from both the photographer and any recognizable individuals in the photo.

Deciding on a photographer – explore the varied structures in the industry

  • Bargain Photographers: While appearing cost-effective, these photographers often lack expertise and experience. Though they can capture shots and provide digital files, their editing skills and overall quality of work, communication, and support may be limited. Despite their straightforward approach, the results may not meet expectations, possibly resulting in dissatisfaction. While you think you might be able to edit the images on your own, for inexperienced individuals working with compressed JPEG files, can prove challenging. While these photographers offer quick and budget-friendly services, they might miss the personal touch and attention to detail you’re looking for.
  • In-Person Sales Photographers: may entice you with a complimentary or low-cost photo shoot, meticulously edit the images, and guide you through an in-person meeting to choose prints and products. While the initial offer may sound attractive, beware of unforeseen costs that often arise during the sales meeting, making the overall experience pricier than anticipated. While it’s a comprehensive process with a personal touch, be prepared for potential financial surprises, as you might need a loan or second mortgage to cover the expenses. Additionally, digital files are rarely included, and if available, they often come with a hefty price tag exceeding $400 each!

With me, you get the best of both worlds – affordability, transparency, and personalized attention!

I’m a professional photographer who strikes the perfect balance between affordability and personalized service.

  • Personalised service: I tailor the shoot to match your vision, discussing your preferences to create a unique experience just for you.
  • Knowledge and experience: With over three decades as a photographer, I have worked with a wide array of individuals, spanning all ages as well as fine-tuned my skills to ensure stunning results – every time! This experience combined with my transparent approach to communication and turnaround times is what truly sets me apart.
  • I do not use AI: I approach editing the old-school way, with meticulous attention, enhancing your images to perfection. I remove any distractions so you’re the sole focus. This level of service is rare among today’s photographers. Your photos will truly shine!
  • Transparent pricing: No surprises here! I provide clear, upfront pricing that covers everything, from the photoshoot, digital files, and add-on options. You’ll know exactly what you’re paying for without any hidden fees.
  • High-Quality digital files: You’ll receive professionally edited high-resolution digital files of unparalleled quality for your personal use.
  • In-Home viewing: Enjoy the ease of viewing and downloading your final images from your own home. No in-person sales meetings.
  • Professional printing: If you want prints, you can order them directly from the professional lab linked to your gallery and they’ll be delivered to your door. I’m here to offer advice if you need it, but rest assured, there’s no pressure to buy. Your choice is always respected!
  • Client-centric focus: Your satisfaction is my top priority. I cultivate strong relationships, understand your preferences, and provide outstanding customer service. You have the freedom to select a package that suits your needs and budget, ensuring a great experience.

Unveiling the value: a transparent look at my photography pricing and why it matters

To fully grasp the scope of your investment, it’s essential to delve into the various factors influencing the overall cost and the time allocated to each stage of the process.

  • Project communication: This involves understanding your project’s specific needs, ranging from minutes to days. I take the time to comprehend your expectations and consider external variables like weather, wind, tides, tourist activity, road closures, etc., ensuring a successful outcome.
  • Travel costs: Travel time can vary from as little as 30 minutes for nearby locations to an hour or more for distant or complex setups. This includes fuel costs, vehicle wear and tear, and associated expenses like insurance.
  • Session duration: The actual photoshoot time depends on factors like the number of shots, setup complexity, and your preferences, ranging from 20 minutes to several hours for outstanding results.
  • Image selection: After the photoshoot, curating the images to align with your vision and my high standards takes 1 to 4 hours.
  • Editing: Editing time varies based on the number of images and retouching needed. A 20-minute shoot takes about 5 hours, while a one-hour session requires at least 12 hours. Licensing fees for tools like Lightroom and Photoshop are also accounted for.
  • File preparation: Organizing, naming, formatting, and preparing files for delivery takes 1 to 6 hours, depending on the image count and specific requirements.
  • Gallery hosting: I use a third-party provider to host your images, with associated charges included in the cost for easy access, sharing, and downloading.
  • Equipment costs: Continuous investment in high-quality cameras, computers, hard drives, and maintenance ensures the highest standard for your images.
  • Overall timeframe: A 20-minute shoot, encompassing all stages, takes about 7-8 hours, while a one-hour session requires around 15-20 hours, showcasing dedication to exceptional quality and meeting your expectations.
  • Post-delivery customer support: After the images are delivered, I provide ongoing customer support and offer additional services upon request. These may encompass extra edits, print options, or any supplementary services tailored to meet my clients’ specific needs.
  • General business costs: Beyond photoshoot expenses, additional costs such as office rent, utilities, marketing, and administrative overheads are incurred. My pricing is fair, competitive, and essential for sustaining a quality service.

Fees and payments

  • What currency do you use? Please note that all prices are listed in Australian Dollars (AUD) and are subject to change without notice. However, the prices that are confirmed at the time of booking will be honored.
  • What payment options are available? I offer multiple payment options for your convenience, including cash sales, direct debit transfers, and credit card facilities. However, if you plan to use your credit card, please note that surcharges apply to each transaction. These fees cover current Stripe merchant fees and associated processing costs. For Australian credit cards, the surcharge is 1.75% + $0.30, while for international credit cards, it’s 3.5% + $0.30.
  • What is the minimum purchase requirement? The minimum purchase requirement is a ‘Small’ package. As a guide, most of my clients typically invest $1350 and upwards on their photography package
  • Do you offer discounts? As a thank you to returning clients, you will receive an additional 3 digital images (valued at $180) as a gift. If you refer a new client, you will receive an in-store print gift card worth $50. Occasionally, I may offer special deals for sessions on set dates and for a limited time. Be sure to check back regularly for updates.
  • I noticed your prices changed, why? To accommodate market demands and cover the expenses of operating a legitimate business, my prices may vary from time to time. Please note that the pricing will be fixed only once you confirm your booking with a session fee, and not at the stage of inquiry.
  • When do I have to pay? A deposit is required to secure a session with the remaining balance due on the day of your session. You will receive access to download your selected digital images once the complete payment has been received. For printed products, full payment must be made before the order is processed.
  • How do we use a gift card or voucher? Gift cards may be used towards the purchase of any in-store prints/products within your gallery. If you have received a voucher you can apply the credit towards any in-store prints/products or transfer it to a digital package of your choosing. Gift cards and vouchers do not include shipping and can not be exchanged for cash or future credit.

Weather, Illness & Rescheduling

  • Professional Recommendations: Everyone anticipates a breathtaking sunrise or sunset, but regrettably, weather conditions are beyond our influence. Before your session, I dedicate substantial time and energy to researching external variables like weather patterns, tides, and even tourist activities. This enables me to offer you well-informed professional suggestions. Your adaptability and collaboration are crucial in ensuring optimal results.
  • Overcast days: Even in overcast conditions, your session will proceed as planned. As a professional photographer, I can adapt to the elements and firmly embrace the belief that clouds can offer a stunning backdrop, creating a unique atmosphere for your photos, much like a vibrant sunset. In the event of cloud coverage exceeding 70%, we may consider advancing the session time by an hour or more to ensure optimal lighting conditions.
  • Rainy days: In the case of light rain, we can adjust the start time and work around it. However, for days with unforeseen intense rain, hail, or lightning, and except for special events like weddings or important occasions, we may have to halt shooting and reschedule. In this case, I will evaluate my availability and may propose rescheduling to a mutually agreeable date, or at my discretion issue a refund.
  • Uncertain/unpredictable weather: Upon recieving my professional suggestions, should you decide to move forward with the session and encounter unforeseen weather changes, I cannot be held accountable for the resulting outcome and cannot guarantee a specific minimum number of photographs.
  • Injury or Illness: If you find yourself injured or suspect that you or a family member might be unwell, just give me a call or send an email. We’ll happily work together to find a new booking time that suits both of us.
  • Reschedule fees: I acknowledge that unforeseen events like injuries, illness, or weather conditions can disrupt our plans. In such instances, rescheduling requests will be evaluated case by case, taking into account my availability. For rescheduling within (8) weeks of our confirmed date, a 50% rescheduling fee of the session fee will apply. If rescheduling occurs more than twice, a new session fee will be necessary. Please be aware that rescheduling is not available for mini-sessions/packages. It’s important to remember that our chosen date is exclusively reserved for your session, and I refrain from scheduling any other appointments during that time. Your deposit serves to compensate for any potential business loss during that dedicated period. In the event of rescheduling, if I incur specific expenses related to your reservation, such as interstate or international accommodation or travel, you will be responsible for these costs and charged accordingly. Timely communication regarding any schedule changes is crucial; insufficient communication may result in the full session fee being applied.

Cancellations

  • What if I need to cancel? Once a booking is made, and if you decide to cancel, for whatever reason, you will be charged a 100% charge of the booking/session fee. It’s crucial to understand that I dedicate the specified date exclusively for you, refraining from accepting other reservations and adjusting my schedule accordingly. Therefore, the paid booking fees serve as liquidated damages to compensate for potential business loss. Moreover, if I have incurred expenses such as accommodation or travel specifically related to your reservation (such as for an interstate or international event), you will be responsible for these costs and will be charged accordingly.

Other

  • What if I have grumpy kids on the day? As a photographer with three kids of my own, I’ve seen it all. Whether it’s a shy toddler, a teething baby, or a reluctant partner, I know how to capture authentic moments without fake smiles. However, I can not be held responsible or liable for bad behavior or if attendees do not wish to participate.
  • Can I request a specific image?
 My portfolio features some of my best work, which is typical in the industry. However, I can’t guarantee that your photos will look identical to those in my portfolio. I aim to create a relaxed and stress-free environment to capture your unique magical moments and hero shots. I don’t replicate other photographers’ images, and I can’t promise a specific outcome. Your photos will be one-of-a-kind because each shoot is unique.
  • Can I bring my camera or use my phone? To fulfill my contractual obligation and maintain an uninterrupted work environment, the use of devices such as phones or cameras by family or friends is strictly prohibited. However, this policy does not apply to large events like weddings, although I highly recommend asking guests to refrain from using all their devices.
  • What equipment do you use? I currently use 3 Nikon cameras – one has a 24mm, another a 35mm art lens, and I interchange a 70-200 zoom and 100mm macro on the third camera. I capture close-ups, wide-angle portraits, and everything in between.
  • Vendors & Suppliers: Any links or recommendations are solely based on performance and positive feedback from previous clients. I do not earn any commissions. Should you wish to proceed with a booking, it will be your responsibility to make contact and organise logistics with the vendor/supplier directly. I recommend reviewing their policies regarding cancellations and other related matters.

Local businesses we love!

For your convenience, I’ve listed a few local businesses that I’ve had positive experiences with. Kindly reach out to them directly to inquire about their availability and obtain further information.

Tourism Noosa

Transport

Event specialists 

Models

  • Please contact me with your requests

Dress Rental

  • Rental dresses for all occasions: Mama Rentals discount code on checkout is REBECCACOLEFAX

Hair Salon

Mobile Hair & Makeup

Florists

Cakes

Entertainment

Videography & Drone