General Information

• Office hours are Monday to Friday, 9 am to 2 pm AEST. In case I’m unavailable during these times, please leave a message and I’ll get back to you.

Session Availablity

• December to February:
 Only 1 Summer session left!
• March to May:
 15 Autumn sessions available—grab yours before they’re gone!
• June to August:
 19 Winter sessions available—hands down the best time for photos! Think fewer crowds and stunning sunsets.
• September to November:
 20 Spring sessions available—book early to receive your photos in time for Christmas!

• Noosa Low Season: April to September (excluding school holidays)
• Noosa High Season: December to February and March to April. If you want a session near Noosa Main Beach, I highly recommend a sunrise or sunset session for the best experience. For sessions at other times, an additional surcharge may apply to reflect the extra effort required. Accessing Hastings Street during peak times can be extremely challenging, often requiring me to coordinate alternative transport such as a private drop-off, bus ride, and hike to the location. On top of that, the heavier crowds mean I need to spend more time editing to remove distractions and ensure you get those flawless, picture-perfect shots.

Optional add-ons!

Photography experience expanded – a deeper dive

• Packages: I believe photography is a personal experience, and everyone’s needs are different. Some may want just a few special photos, while others might be looking for a full album and more. To make sure I can meet your needs, I offer a variety of packages to choose from. The first step is to pick the one that best fits what you’re looking for. This helps me understand your vision and plan accordingly. Don’t see exactly what you’re after? No worries! I’m always happy to customise a package to suit your needs. Just reach out, and we can chat about your ideas!
• Prices: The total package price is split into two payments: a reservation fee and the remaining balance. This total price covers the photoshoot, my expertise and equipment, professional editing, a private online gallery, and high-resolution images that you can easily download from the comfort of your home.
• Easy Booking: I’ll send you a proposed quote. To book, simply click “accept,” fill out a quick pre-session questionnaire, and sign the contract. Once your reservation fee has settled, you’ll receive a handy welcome guide with location tips, scheduling details, and wardrobe suggestions.
• Before Your Session: We’ll connect via phone or email to finalise any details such as location and timing.
• During Your Session: Please arrive 10 minutes early so we have time to connect and walk to the location. I’ll help you feel comfortable before we begin capturing a mix of genuine moments and posed portraits.
• After Your Session: Expect a sneak peek on my socials soon after, and within 1-2 weeks, you’ll receive access to your private online gallery. Check your junk folder if you don’t see it!
• Quantity of Images: I typically deliver 2 to 3 times the number of images included in your package—sometimes even more—so there’s always plenty to choose from.
• Choosing Your Favorites: Selecting your favorites is easy; just place a heart on the ones you love. Please confirm your selections within 7 days of receiving your gallery to ensure you get your images promptly and to avoid any delays in my process.
• Extras and Upgrades: If you’d like to keep more than what’s included in your package, you can always purchase additional images or upgrade to the next package. Just let me know your requests in the final order form, and I’ll provide an invoice to match.
• Downloading: Once you’ve made your image selections, I’ll do a final review of your order and then provide a download link.
• Extended Gallery Access: After you’ve downloaded your images, I’ll keep your gallery open for an additional three months, giving you plenty of time to explore print options.
• Prints and Products: Although prints aren’t included in the packages, you can easily order high-quality prints directly from your online gallery with drop shipping. I’m here to help you choose the perfect print options to match your style!
• Archiving: After 3 months, your gallery will be archived. If you need to access it later, a rehosting fee will apply, so be sure to prioritize your selections and downloads within that time.
• Reservation Fee: A non-refundable reservation fee secures your date and is applied to the total package price. It may be transferable, depending on availability.
• Contract: The contract outlines your consent for photography and my commitment to delivering the agreed-upon services. You can view it through your client portal, and I’m happy to answer any questions you have before you sign.
• Rescheduling and Cancellations: If you need to reschedule because of weather or illness, just let me know, and we can discuss available dates. Please notify me as soon as possible if you need to cancel.
• Your Experience: From start to finish, I’m dedicated to capturing your unique story and providing you with stunning images you’ll treasure!

When to book

• I’m holidaying in Noosa, when should I book? To begin planning your photo session, the first step is to set your travel dates, book transportation, and accommodation, and purchase tickets or flights. Once you have these details, please contact me as soon as possible to check my availability and start planning. I typically book 1-6 months in advance, so the sooner you reach out, the better. It’s best to reserve a date early in your stay or visit to ensure we have time to reschedule if needed due to weather or unforeseen circumstances. I don’t recommend leaving the photo shoot until the end of your visit. If you’re planning to have photos in time for Christmas, please plan to have your shoot done by September and your images available for ordering by early October at the latest.
• I’m having a baby, when should I book? Maternity photography sessions should be scheduled between 32-36 weeks of pregnancy. It is recommended to book a session after your 12-week scan. Newborn photography sessions are dependent on when your baby is born, and the exact date may be unpredictable. Therefore, we will tentatively reserve a session around your estimated due date, and once your baby arrives, a quick text from you will allow me to provide you with a few date options.
• I’m proposing or getting married, when should I book? It’s recommended to book your session as soon as possible! I only have four spots available per month and they tend to fill up fast. So don’t wait, reserve your date today!!

Locations

• My Focus: I specialize in the Noosa and Sunshine Coast regions, particularly around 4567. If you’re considering a session outside this area, don’t hesitate to reach out—I’m excited to explore new locations with you!
• Your Home: I can come to your home to capture beautiful moments in your personal space. These sessions are all about documenting a typical day in your life, focusing on genuine interactions without props or studio equipment. The result? Stunning journalistic-style photographs that truly reflect your family’s essence.
• Hotels & Resorts: Please note that professional photography at hotels and resorts is generally not allowed due to policies aimed at ensuring guest safety and comfort.
• Studio: I offer a cozy, purpose-built studio for maternity and newborn sessions, complete with ducted heating and cooling, natural light, and a selection of gentle fabrics and props. It’s a calm, hygienic space where your photo session can unfold safely and beautifully.
• Outdoors: Outdoor sessions are perfect for everyone to relax and enjoy themselves. I focus on capturing candid moments in a natural setting, resulting in authentic, heartfelt images.
• Beach Locations: Many clients travel to Noosa and the Sunshine Coast for vacations, so I love recommending stunning coastal spots for photo shoots. We’ll choose the perfect location based on your preferences, tide times, and weather conditions, ensuring the best possible experience.
• Rural Locations: Whether we go to the beach, a rural area, or somewhere meaningful to your family, I want the location to reflect your connection and enjoyment.
• Weddings and Events: I’ve photographed in a variety of stunning locations for weddings and events. If you need suggestions, feel free to reach out!
• Do You Travel? Absolutely! I’ve captured families in diverse locations worldwide—from Brisbane to Greece, and even as far as Africa and New Caledonia. I’m always open to traveling for a photo shoot, whether it’s at the coast, in rural settings, or at your home.
• Travel Fee: There’s no additional travel fee for locations within 30 minutes of Noosa. For farther locations, a travel fee will apply.
• Travel & Group Bookings: If you know someone nearby who also wants a session, you can share the travel fee! Plus, if four or more bookings come from the same area, I offer a significant discount. I’m happy to create a customized package for you. The invoice will include all accommodation and travel expenses, so you can relax and enjoy the process. If your desired location is on my bucket list, you might even score an incredible deal!

Times

• What time will the session be? Appointments are required for all photography sessions and they are exclusively scheduled during daylight hours.
• Outdoor sessions: Unless you specifically book a weekend, sessions are scheduled for weekdays (Monday – Friday). I highly the late afternoon, before sunset when the sun is low and the light is golden and soft. Other session times are available upon request, and I am flexible and willing to accommodate your preferences wherever possible.
• Studio sessions: Are always scheduled for weekdays (Monday – Friday), with session times typically between 9 am and 10 am when babies are at their sleepiest.
• Wedding sessions: Are typically scheduled on weekends, but I also welcome weekday bookings. Due to high demand, I recommend reserving your date well in advance.
• Late arrivals: each package includes a 20-minute buffer beyond the scheduled session duration. I plan to be at the location 10 minutes ahead of time, prepared for your arrival, and will wait for up to 10 minutes after our agreed-upon time. Should you anticipate a delay exceeding 10 minutes, kindly inform me via text. In such instances, a $25 fee late fee applies. Failure to notify me of your delay or absence within the 20-minute grace period will result in session cancellation, and the booking fee will be forfeited.

Picnic Proposals

• If you’re seeking a memorable picnic proposal combined with professional photography, rest assured that you’ve come to the right place!
• Over the past decade, I’ve had the privilege of cultivating a strong partnership with Noosa Picnics and Sunshine Coast Picnics. Our expertise is unmatched, and we take great pride in delivering exceptional experiences for our clients.
• Upon booking, you’ll receive comprehensive information on how the picnic proposals and photography typically work, along with straightforward steps to guide you toward achieving your desired results. This guidance is carefully crafted to prevent any disruptions to your surprises through unnecessary phone calls. If you prefer to discuss your needs directly with me, we can easily schedule a confidential call at your convenience to ensure utmost discretion.

What to wear

• What do I wear? Once your appointment is confirmed, you’ll receive an email with a link to my suggestions. In the meantime, should you need some inspiration, I encourage you to visit my Instagram or the couples & proposals, newborn & babies, family, maternity, or wedding galleries.

Your Story – Your Way!

• Before your session: To ensure you are getting what you want and to manage expectations effectively, it’s wise to list the specific images included in your package in the booking form beforehand. For instance, if your package includes 10 photos, feel free to specify each one (Images 1-10) and who will be featured in each (List names). Below are examples of the types of photos you might enjoy. Alternatively, trust my expertise to plan the session for you. Either way, you can expect a diverse range of shots every time.
  • • Traditional Poses: Everyone looking at the camera. The entire extended family, grandchildren, grandparents, grandparents with grandchildren, grandparents with each grandchild, individual family portraits with grandparents, individual family portraits, mum and dad, mum and kids, dad and kids, mum with each child, dad with each child, children together, grandparents with their adult children, individual portraits, etc
    • Candid Moments: Interactions, walking together, laughing
    • Creative Shots: Fun and creative poses or activities involving everyone
• During your session: We’ll begin with your priority shots as well as any images with children. I’ll be there to guide you as well as offer my expertise for different scenarios as well as offer suggestions according to the dynamic of the day. As we go, and if there’s something specific you’d like to capture, just let me know—I’m all ears!
• Families: I’m dedicated to covering as much as I can during our time together. Amidst the portraits, we’ll also capture those precious candid shots that truly reflect the spirit of your family.
• Individuals or Couples: I’ve got some fantastic ideas up my sleeve, but I’m also open to your suggestions. This session is all about you, after all!

Editing

• What’s involved in the post-processing/editing phase? Following your shoot, I’ll curate a selection of images and apply adjustments, such as correcting exposure, enhancing contrast, and balancing white levels. Once you’ve made your selections and I’ve received your final order form, I will go through each photo in detail and with a focus on removing any distracting elements, like people or temporary objects. In some cases, I may selectively remove footprints from the sand. However, please note that this is not applied to every image and will be done only if necessary to achieve the aesthetic style of my brand.
• Can you photoshop me? While I have the skills to do extensive retouching, it does not align with my natural and authentic style of photography. My goal is to capture you and your loved ones as you are, without relying on filters or artificial enhancements. The purpose of our session is to create meaningful memories and connections, free from the pressure of appearances. Your family and children will appreciate these photos for the moments they capture, not the way you look in them. I focus on capturing connections, not producing high-end fashion shoots. I believe that you are beautiful just the way you are, and I encourage you to relax and enjoy our session together. However, if you would like further editing on your already-edited photos, I do offer this service for a fee per photo. You can contact me directly through your online gallery to discuss your specific requirements.
• Lite Retouching: The extra fee includes the removal or smoothing of flyaway hairs, removal of distracting elements (footprints in the sand), reduction of sunburn or fake tan, further colour correction and contrast, and sky enhancement (not replacement).
• Premium Retouching: The extra fee includes the removal of acne, eczema, scars, birthmarks, tattoos, double chins, removal or softening of wrinkles & undereye bags/wrinkles, extreme sunburn/tan line, acne, clothing tags, clothing stains, clothing logos, removal, enhancing or reducing the appearance of makeup, removing/reducing the appearance of balding, body re-shaping (liquifying), whitening teeth, creating a composite image (merging photos). Just to name a few!
• Do you offer express delivery? I provide expedited service for an additional fee. This service guarantees delivery within 48 hours, 3, or 7 days. Please note that I only accept two express delivery requests per month.

Digital images

• How many images will you take during the session? During each session, I capture a considerable number of images. However, I carefully go through the images and eliminate duplicates, blurry shots, and any other photos that don’t meet my standards during the culling process. This ensures that you receive only the best and most impressive photos from your session while maintaining my reputation for excellence. Typically, I produce over 60 high-quality photos for each hour of coverage.
• Will I receive digital files? Yes, you will receive digital files with all of my packages. I offer both high and low-resolution digital files, as well as a personal-use print release. These digital files are accessible through your personalized online gallery, and you can download them directly to your computer. Please note that high-resolution files are specifically sized for printing purposes only and are not suitable for web or social media use. These files are saved at full capacity as JPEGs at 300 DPI and in the sRGB color profile. On the other hand, low-resolution files are ideal for email, web, and internet use but are not suitable for printing. They are saved as JPEGs at 2048px and in the sRGB color profile.
• Can I see or get the original raw files? Clients may occasionally request RAW files as they believe they are of superior quality or have been advised to do so. However, RAW files are not finalized products and cannot be used as such. As an artist, my creative process involves editing and transforming the raw data into a usable file format, which is just as important as capturing the image with my camera. This process reflects my artistic style and ensures the highest quality results for my clients. Furthermore, it is not possible to create prints directly from RAW files, as photo labs require JPEG files. Therefore, all images displayed on my website, as well as those in our albums and wall prints, are produced from edited and finished JPEG image files, not raw files. For this reason, I do not offer RAW/NEF files or unedited photos for sale or distribution.
• Copyright: The photographs taken during your session are the original work of Rebecca Colefax and her studio, which means that they retain the copyright for all images captured. Your contract includes a Creative Commons License which allows you to reproduce and distribute the material in its original form, in any medium or format, for personal, non-commercial purposes only and with proper credit given to the creator. If you intend to use the photographs for anything other than personal use such as commercial – merchandise, online advertisements, books, competitions, or for your business, you will need to obtain written permission from both the photographer and any recognizable individuals in the photo.

Deciding on a photographer – explore the varied structures in the industry

With me, you get the best of both worlds!  – The perfect balance between affordability, transparency, and personalized attention!

• Personalised service: I tailor the shoot to match your vision, discussing your preferences to create a unique experience just for you.
• Knowledge and experience: With over three decades as a photographer, I have worked with a wide array of individuals, spanning all ages as well as fine-tuned my skills to ensure stunning results – every time! This experience combined with my transparent approach to communication and turnaround times is what truly sets me apart.
• I do not use AI: I approach editing the old-school way, with meticulous attention, enhancing your images to perfection. I remove any distractions so you’re the sole focus. This level of service is rare among today’s photographers. Your photos will truly shine!
• Transparent pricing: No surprises here! I provide clear, upfront pricing that covers everything, from the photoshoot, digital files, and add-on options. You’ll know exactly what you’re paying for without any hidden fees.
• High-Quality digital files: You’ll receive professionally edited high-resolution digital files of unparalleled quality for your personal use.
• In-Home viewing: Enjoy the ease of viewing and downloading your final images from your own home. No in-person sales meetings.
• Professional printing: If you want prints, you can order them directly from the professional lab linked to your gallery and they’ll be delivered to your door. I’m here to offer advice if you need it, but rest assured, there’s no pressure to buy. Your choice is always respected!
• Client-centric focus: Your satisfaction is my top priority. I cultivate strong relationships, understand your preferences, and provide outstanding customer service. You have the freedom to select a package that suits your needs and budget, ensuring a great experience.

Unveiling the value: a transparent look at my photography pricing and why it matters

Fees and payments

• What currency do you use? Please note that all prices are listed in Australian Dollars (AUD) and are subject to change without notice. However, the prices that are confirmed at the time of booking will be honored.
• What payment options are available? I offer multiple payment options for your convenience, including cash sales, direct debit transfers, and credit card facilities. However, if you plan to use your credit card, please note that surcharges apply to each transaction. These fees cover current Stripe merchant fees and associated processing costs. For Australian credit cards, the surcharge is 1.75% + $0.30, while for international credit cards, it’s 3.5% + $0.30.
• What is the minimum purchase requirement? The minimum purchase requirement is a ‘Small’ package. As a guide, most of my clients typically invest $1350 and upwards on their photography package
• Do you offer discounts? As a thank you to returning clients, you will receive an additional 3 digital images (valued at $180) as a gift. If you refer a new client, you will receive an in-store print gift card worth $50. Occasionally, I may offer special deals for sessions on set dates and for a limited time. Be sure to check back regularly for updates.
• I noticed your prices changed, why? To accommodate market demands and cover the expenses of operating a legitimate business, my prices may vary from time to time. Please note that the pricing will be fixed only once you confirm your booking with a session fee, and not at the stage of inquiry.
• When do I have to pay? A deposit is required to secure a session with the remaining balance due on the day of your session. You will receive access to download your selected digital images once the complete payment has been received. For printed products, full payment must be made before the order is processed.
• How do we use a gift card or voucher? Gift cards may be used towards the purchase of any in-store prints/products within your gallery. If you have received a voucher you can apply the credit towards any in-store prints/products or transfer it to a digital package of your choosing. Gift cards and vouchers do not include shipping and can not be exchanged for cash or future credit.

Weather, Illness & Rescheduling

• Professional Recommendations: Everyone anticipates a breathtaking sunrise or sunset, but regrettably, weather conditions can be unpredictable are beyond our influence. Before your session, I dedicate substantial time and energy to researching external variables like weather patterns, tides, and even tourist activities. This enables me to offer you well-informed professional suggestions. Your adaptability and collaboration are crucial in ensuring optimal results.
• Overcast days: Your session will proceed as planned! As a professional photographer, I can adapt to the elements to ensure stunning results. If cloud coverage exceeds 70%, we may consider advancing the session time by an hour or more to take advantage of optimal lighting conditions. Rest assured, we’ll work together to make the most of any situation and create beautiful memories.
• Rainy days: For light rain, we can adjust the start time and work around it. However, in the case of heavy rain, hail, or lightning, we may need to reschedule. To ensure flexibility, I recommend booking your session early in your visit, giving us room to find a mutually convenient date if the weather doesn’t cooperate. For special events like weddings or other important occasions, please note that we may need to pause or shift outdoor shooting if conditions become unsafe.
• Uncertain weather: Upon receiving my professional suggestions, should you decide to move forward with the session and encounter unforeseen weather changes, I cannot be held accountable for the resulting outcome and cannot guarantee a specific minimum number of photographs.
• Injury or Illness: If you find yourself injured or suspect that you or a family member might be unwell, give me a call or send an email. I’ll happily work with you to find a new booking time that suits both of us.
• Reschedule fees: I acknowledge that unforeseen events like injuries, illness, or weather conditions can disrupt our plans. In such instances, rescheduling requests will be evaluated case by case, taking into account my availability. For rescheduling within (8) weeks of our confirmed date, a 50% rescheduling fee of the session fee will apply. If rescheduling occurs more than twice, a new session fee will be necessary. Please be aware that rescheduling is not available for mini-sessions/packages. It’s important to remember that our chosen date is exclusively reserved for your session, and I refrain from scheduling any other appointments during that time. Your deposit serves to compensate for any potential business loss during that dedicated period. In the event of rescheduling, if I incur specific expenses related to your reservation, such as interstate or international accommodation or travel, you will be responsible for these costs and charged accordingly. Timely communication regarding any schedule changes is crucial; insufficient communication may result in the full session fee being applied.

Cancellations

• What if I need to cancel? Once a booking is made, and if you decide to cancel, for whatever reason, you will be charged a 100% charge of the booking/session fee. It’s crucial to understand that I dedicate the specified date exclusively for you, refraining from accepting other reservations and adjusting my schedule accordingly. Therefore, the paid booking fees serve as liquidated damages to compensate for potential business loss. Moreover, if I have incurred expenses such as accommodation or travel specifically related to your reservation (such as for an interstate or international event), you will be responsible for these costs and will be charged accordingly.

Other

• What if I have grumpy kids on the day? As a photographer with three kids of my own, I’ve seen it all. Whether it’s a shy toddler, a teething baby, or a reluctant partner, I know how to capture authentic moments without fake smiles. However, I can not be held responsible or liable for bad behavior or if attendees do not wish to participate.
• Can I request a specific image?
 My portfolio features some of my best work, which is typical in the industry. However, I can’t guarantee that your photos will look identical to those in my portfolio. I aim to create a relaxed and stress-free environment to capture your unique magical moments and hero shots. I don’t replicate other photographers’ images, and I can’t promise a specific outcome. Your photos will be one-of-a-kind because each shoot is unique.
• Can I bring my camera or use my phone? To fulfill my contractual obligation and maintain an uninterrupted work environment, the use of devices such as phones or cameras by family or friends is strictly prohibited. However, this policy does not apply to large events like weddings, although I highly recommend asking guests to refrain from using all their devices.
• What equipment do you use? I currently use 3 Nikon cameras – one has a 24mm, another a 35mm art lens, and I interchange a 70-200 zoom and 100mm macro on the third camera. I capture close-ups, wide-angle portraits, and everything in between.
• Vendors & Suppliers: Any links or recommendations are solely based on performance and positive feedback from previous clients. I do not earn any commissions. Should you wish to proceed with a booking, it will be your responsibility to make contact and organise logistics with the vendor/supplier directly. I recommend reviewing their policies regarding cancellations and other related matters.

Local businesses we love!

For your convenience, I’ve listed a few local businesses that I’ve had positive experiences with. Kindly reach out to them directly to inquire about their availability and obtain further information.

Tourism Noosa

• Visit Noosa

Transport

• Noosa Dream Boat
• Noosa River Ferry
• Old Skool Kombis
• Gondolas of Noosa

Event specialists 

• Luxury picnics Sunshine Coast / Noosa Picnics & Proposals
• Event settings Simply Style Co

Models

• Please contact me with your requests

Dress Rental

• Rental dresses for all occasions: Mama Rentals discount code on checkout is REBECCACOLEFAX

Hair Salon

• Time Out Hair Studio
• Hair On Hastings
• Ziggies Hair

Mobile Hair & Makeup

• Makeup by Marlies
• Beauty on the Move
• Sass and Niki Hair

Florists

• Naturelle Floral Designs
• The Posy Co

Cakes

• Zoe Clarke

Entertainment

• Ollie Murk
• Snow in Fernie

Videography & Drone

• Lucia from Four Elements Films